Waitlist FAQs

  • WHY ARE YOU RUNNING A WAITLIST?

    A limited allocation of tickets to our VividLIVE shows at Sydney Opera House have become available. A waitlist has been set up to ensure that tickets are made available in the fairest possible way.

    The waitlist will also allow us to minimise the congestion to our website when purchasing tickets and to distribute tickets to fans in all time zones, states and countries more effectively.

    All ticket sales will be subject to our Terms and Conditions.

    Please note, the waitlist is only applicable for Bon Iver, New Order and New Order & ACO tickets. Other events in the Vivid LIVE line up are available for purchase via the Vivid LIVE website.

     

  • HOW DOES THE WAITLIST WORK?

    There is one waitlist for Bon Iver and another for New Order (including ACO). All those registered on the waitlist will be sent a link via email to purchase tickets on the nominated date. This link will provide you with an opportunity to purchase tickets for your preferred show.

    Allocations are limited so we would encourage you to try to purchase tickets as soon as possible once you receive the link and to have a backup show in mind should there be no availability with your first option.

  • IF I REGISTER FOR THE WAITLIST, AM I GUARANTEED TICKETS?

    No, signing up to the waitlist does not guarantee tickets. Sydney Opera House expects demand for these waitlisted shows may exceed supply and would like to apologise in advance for any disappointment.

  • WHEN WILL I RECEIVE MY LINK TO PURCHASE TICKETS?

    To minimise congestion to our website, links to purchase tickets will be sent throughout the day to those who have signed up to the waitlist. You can expect to receive the link between 10am - 4pm on Tuesday 26 April for Bon Iver and during the same time on Wednesday 27 April for New Order, New Order + ACO.

     

  • HOW DO I PURCHASE TICKETS ONCE I’VE SIGNED UP TO THE WAITLIST?

    Once the waitlist closes, you will be contacted via email with a ticketing link for your opportunity to purchase remaining tickets. Emails are scheduled for the following dates/times:

    • Bon Iver: Tuesday 26 April, 10am - 4pm

    • New Order: Wednesday 27 April, 10am - 4pm

    • New Order + ACO: Wednesday 27 April, 10am - 4pm

    We recommend that you check your junk mail settings to ensure any emails from Sydney Opera House regarding the waitlist sale are not mistakenly blocked.

     

  • WHEN CAN I REGISTER FOR THE WAITLIST?

    You can register for the waitlist from 10am on Monday 18 April until 5pm on Thursday 21 April.

  • WHERE DO I SIGN UP?

    Bon Iver

    New Order

    New Order + ACO

     

    You will receive confirmation via email that your sign up has been successful.

     

  • HOW MUCH ARE THE TICKETS?

    Bon Iver | Premium $137, A Reserve $129, B Reserve $109, C Reserve $89

    New Order | Premium $129, A Reserve $99, B Reserve $79

    New Order + ACO | Premium $129, A Reserve $99, B Reserve $79

  • HOW MANY TICKETS CAN I APPLY FOR?

    A maximum of two tickets per person may be purchased to each show.

  • WHY ONLY 2 TICKETS PER PERSON?

    We expect there will be high demand for the waitlist shows and are keen to ensure as many people as possible have access to purchase these limited release tickets.

  • HOW WILL I KNOW IF I’M SUCCESSFUL?

    On completed you will be sent an email confirmation. Please remember to check your junk mail.

  • CAN I SELECT MY PREFERRED PERFORMANCE DATE VIA THE WAITLIST?

    No, tickets will be made available to all shows and performance dates via the waitlist. Please choose your preferred performance date once on the ticket purchase site.

  • IF SUCCESSFUL, WHEN WOULD I RECEIVE MY TICKETS?

    If you have elected for tickets to be mailed to you, tickets will be dispatched in early May.

  • WHAT ARE THE KEY DATES+TIMES FOR THE WAITLIST?

    Waitlist opens: Monday 18 April at 10am (AEST)

    Waitlist closes:Thursday 21 April at 5pm (AEST)

    Bon Iver purchase links sent via email: Tuesday 26 April, between 10am - 4pm

    New Order purchase links sent via email: Wednesday 27 April, between 10am - 4pm

    New Order + ACO purchase links sent via email: Wednesday 27 April, between 10am - 4pm

  • WHAT IF I MISS OUT ON TICKETS?

    Unfortunately as demand may exceed supply, we cannot guarantee all those who sign-up for the waitlist will be successful in ticket purchase. Any future ticket releases will made available via social media channels.

  • IMPORTANT!

    Applications will be subject to our standard ticketing terms and conditions which can be found at www.sydneyoperahouse.com/termsofuse.aspx and also our privacy policy which can be found at www.sydneyoperahouse.com/privacystatement.aspx